At BestOdds, your well-being genuinely matters to us. Gaming should be enjoyable — full stop. But we also know that for some people, it can become a source of stress rather than entertainment. That’s why we’ve put real tools in place to help you stay in control, and we actually mean it when we say your safety comes first.
Deposit Limits
Honestly, one of the simplest ways to keep your spending in check is to set a deposit limit. We give you three options:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
You decide how much is too much before you even start playing. If you ever want to adjust your limits, you can do that any time through your account settings. It’s a pretty straightforward way to keep things manageable.
Time-Outs
Sometimes you just need a breather. If gaming’s starting to feel like a chore rather than a bit of fun, our time-out feature lets you step away without any fuss:
- 24 hours
- 7 days
- 14 days
While a time-out is active, you won’t be able to access your account and we’ll pause any marketing communications too. It gives you the space to focus on other things — no distractions, no temptation.
Self-Exclusion
If you feel like you need more than a short break, self-exclusion is there for you. It’s a stronger step, and it’s absolutely the right one if you feel things are getting out of hand. You can exclude yourself for:
- 1 month
- 3 months
- 6 months
- 12 months
Your account will be blocked for whichever period you choose. Once that time has passed, you can reactivate — but there’s no pressure to do so before you’re ready.
Account Closure
Need to walk away for good? We get it, and we’ll support you in making that call without any judgement. Just get in touch with our team directly at cs@bestodds.com and we’ll close your account permanently. It’s not a decision we take lightly, but it’s one we’ll always respect.
Recognising Problem Gambling
It’s not always easy to spot when gambling has stopped being fun and started becoming a problem. Here are some warning signs worth being honest with yourself about:
- Spending more money or time gambling than you actually planned to
- Chasing losses in the hope of winning back what you’ve lost
- Borrowing money to fund your gambling
- Hiding your gambling from friends or family
- Feeling anxious, irritable, or on edge when you’re not gambling
If any of these feel familiar and they’re happening regularly, please don’t brush it off. Reaching out for support is genuinely the right move.
Support Resources
We’ve linked up with some well-established organisations that offer real, confidential help:
- GamCare: 0808 8020 133 / www.gamcare.org.uk — free support, information and counselling for anyone affected by gambling harm
- BeGambleAware: www.begambleaware.org — a good starting point for advice, self-assessment tools, and finding local support services
- Gambling Therapy: www.gamblingtherapy.org — free online support available globally, including live chat and forums
These organisations know what they’re talking about, and everything is treated in confidence. If you’re concerned about yourself or someone you care about, it’s worth making that call.
Age Restriction
BestOdds is strictly for players aged 18 and over. We use verification checks to make sure underage individuals can’t register or gamble on our platform. If you’re a parent or guardian, it’s worth looking into parental control tools — software like Gamban or your broadband provider’s filtering options can help restrict access to gambling sites at home.
At the end of the day, gambling’s meant to be a bit of fun. The moment it stops feeling that way, please reach out — whether that’s to us or to one of the support services above. You don’t have to figure it out on your own.